GCI

Laura Kraegel/KUCB

 

On Friday, Unalaskans received a surprising—and enigmatic—message from public safety: that community members should expect GCI cell phone service outages starting this Wednesday, March 4.

The good news first: those outages have been tentatively rescheduled to April 10. The bad news? Depending on the level of connectivity, GCI customers could lose some or all phone service during that time. 

GCI is launching a $6 million project to upgrade satellite service in 61 rural communities across Alaska. 

Hope McKenney/KUCB

GCI has applied to bring broadband communications to communities along the Aleutian chain.

The proposed project would bring fiber optic cable from Kodiak to Unalaska, spanning approximately 860 miles.

Dan Boyette, Vice President of GCI, said getting the financing arranged and support from the business community for this project has proved to be a challenge. 

KUCB Staff

Updated 6/13/19 at 3:40 p.m.  

The City of Unalaska is still trying to fix damaged powerhouse equipment that's prompted about five outages in the last week and a half.

Public Utilities Director Dan Winters said the city flew in an engineer on Tuesday to examine a viper control switch, which has run aground for unknown reasons.

Laura Kraegel/KUCB

After more than a day offline, Unalaska’s GCI cell service was up and running again Monday afternoon.

Spokesperson Heather Handyside said GCI technicians first noticed a problem Sunday around noon.

“We sent a tech out to check on our earth station, which is the structure that is the link between our satellite and the powers that are on the ground on the island,” Handyside said. “We did some trouble shooting and were able to determine there was a faulty piece of equipment that needed to be replaced.”

Laura Kraegel/KUCB

Unalaskans are fed up with the slow internet and dropped calls that define the island's telecommunications.

Brendan Carr said he got that message loud and clear during his Tuesday visit for the Federal Communications Commission. But it's unlikely his trip will produce concrete changes anytime soon.

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