Winter in Unalaska by Sam Zmolek
Your voice in the Aleutians.
Play Live Radio
Next Up:
0:00 0:00
Available On Air Stations
The KUCB Newsroom provides newscasts Monday through Thursday at noon and 5 PM on KUCB Radio. You can find many of our local news stories here.

Clinic Adopts New After-Hours Policy

Laura Kraegel/KUCB

Unalaska's clinic has adopted a new po?licy for handling after-ho?urs calls for non-emergency care.

Now, when patients call Iliuliuk Family and Health Services (IFHS) after closing time, they're directed to a phone tria?ge service based in Pennsylvania, which connects them to the clin?ic's on-call provider.

The new service is taking the place of dispatchers from the Department of Public Safety, who have served as the go-between for the last 20 years.

Public Safety officials announced earlier this month that they were do?ne serving as the middleman. IFHS Interim Director James Novotny said hiring the triage service was a fast, affordable solution.

"We were caught off-guard a little bit in terms of the need to do it quickly," said Novotny. "From a financial standpoint, it was a simple service, and I think it's nice that you still call the same number."

The clinic is using the triage service for a 30-day trial period. When that's over, Novotny said IFHS will decide whether to adopt it permanently or find another solution, depending on patient feedback.

While the clinic is finalizing its policy for non-emergency calls, Novotny said Unalaskans should still contact Public Safety for after-hours emergency care.  

Laura Kraegel reported for KUCB from 2016 until 2020. She was KUCB's news director starting in 2019. We are proud to have her back in the spring of 2023 filling in as an interim reporter for KUCB.
Related Content